Gestionați-vă conținutul în panoul de bord al LiveAgent cu un set puternic de instrumente. Funcții precum editorul WYSIWYG pentru editarea articolelor, șabloanelor de e-mail și altele vă vor facilita conectarea cu abonații.
De asemenea, puteți plasa butoane de chat live pe orice sistem CMS. Profitați de integrări, cum ar fi WordPress, Squarespace și Drupal.
Integrate project management tools with ease
Want to connect your favorite project management tools with LiveAgent? No problem! Try it today for free. No credit card required.
Custom roles available permissions
LiveAgent is an integrated customer support software with various features. It offers ticketing system, live chat, social helpdesk, and voice helpdesk. It also provides custom roles for agents with different permissions.
El uso de WhatsApp para el servicio al cliente es una excelente manera de crear un canal de comunicación directa. Los programas de CRM pueden mejorar la satisfacción del cliente. Zendesk y ServiceNow son opciones destacadas. Los sistemas de tickets de problemas son esenciales para brindar soporte al cliente. LiveAgent ofrece una variedad de características y alternativas para el servicio al cliente.
How to create Contact groups in LiveAgent
Learn how to create and manage Contact groups in LiveAgent to easily sort your business Contacts. Follow video or text instructions to set up and use Contact groups effectively.
Using Contact Groups to Answer VIP Customers Faster
Using Contact Groups allows prioritizing VIP customers, creating specialized departments, and triggering rules for faster customer support.